6 Cs of Effective Communication
Introduction to the Six C Qualities of Effective Communication
The six Cs of effective communication are six qualities—courtesyOpens in new window, clarityOpens in new window, concisenessOpens in new window, concretenessOpens in new window, correctnessOpens in new window, completenessOpens in new window—that are incorporated into messages to help senderOpens in new window and receiverOpens in new window reach a mutual understanding.
Whether one communicates in written or oral, or audio or visual, or audio-visual mode, incorporating the six Cs of effective communication into messagesOpens in new window is crucial for effective communication. The six C-qualities not only promote both goodwill and credence of the sender, they also help to obtain positive response from a receiver.
Show concern for the receiver
Compose simple and clear messages
Eliminate unnecessary words
Use precise terms
Provide accurate information
Provide all relevant information
All six Cs are equally important for effective communication. They promote goodwill and obtain positive responses from the receiver. Each C quality is treated in-depth in a designated study. Click on each to navigate through or use the links provided underneath.